CBLUE Apparel

Frontlines

The flagship CBLUE world built around mission, pride, and statement-first first responder apparel.

Responder Apparel

Role-based apparel built for EMS, Fire, Law Enforcement, Healthcare, and the families growing up around service culture.

Lifestyle Apparel

Pacific Standard off-duty apparel shaped by island-rooted lifestyle, athletic comfort, and everyday wear beyond the shift.

Support

Questions about orders, shipping, policies, or general brand info? Start here.

CBLUE Ops

Privacy Policy

Your privacy,
clearly explained.

This page explains how CBLUE Apparel collects, uses, and protects information across our custom storefront, Shopify-powered checkout, customer support, and email communications.

Effective date: October 1, 2025

1. Overview

CBLUE Apparel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, browse our products, sign up for updates, contact support, or complete a purchase through Shopify-powered checkout.

By using this website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information you provide directly, including your name, email address, order-related details, support messages, and any information you submit through contact forms, newsletter signups, or customer service requests.

We may also collect certain technical and usage information automatically, such as browser type, device type, pages viewed, referral sources, approximate location based on IP, and interactions with the site. This information helps us improve performance, understand customer behavior, and provide a better shopping experience.

3. How We Use Your Information

We use information we collect to operate the website, respond to inquiries, improve the customer experience, process support requests, deliver email updates when you opt in, analyze website performance, and help facilitate product purchases through Shopify checkout.

We may also use information to detect fraud, maintain security, enforce our policies, and comply with legal obligations.

4. Shopify Checkout and Customer Accounts

CBLUE Apparel uses a custom storefront experience, but purchases, checkout, customer account functions, and certain order management features may be handled through Shopify or Shopify-connected services.

When you proceed to checkout, create or access a customer account, review order history, or manage purchase details, your information may be processed by Shopify in accordance with Shopify’s own policies and infrastructure.

Because Shopify powers those portions of the customer journey, some personal information related to transactions, payments, account access, and order records is stored and managed through Shopify systems rather than solely within this custom storefront.

5. Email Marketing and Communications

If you subscribe to our email list, we may use your email address to send product updates, new arrivals, promotions, brand news, or other marketing communications. You can unsubscribe at any time using the unsubscribe link included in marketing emails.

We may use third-party email platforms, including Klaviyo or similar providers, to manage email campaigns and subscriber lists.

6. Cookies, Analytics, and Tracking

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with the site, improve functionality, measure campaign performance, and support marketing efforts.

These tools may collect information such as browser behavior, pages visited, time on site, referral source, and interactions with content or products.

By continuing to use the website, you understand that these technologies may be used to support website performance, analytics, and marketing optimization.

7. Sharing of Information

We do not sell your personal information in the ordinary sense of a customer list sale. However, we may share information with service providers and platforms that help us operate the business, such as Shopify, payment processors, email platforms, analytics providers, hosting providers, and customer support tools.

We may also disclose information if required by law, to respond to legal requests, to protect our rights, or to investigate fraud, abuse, or security issues.

8. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Customers should also protect their own devices, passwords, and account access information when using online services.

9. Your Choices

You may choose not to submit certain personal information, though doing so may limit access to some features such as checkout, customer support, account access, or email updates.

If you no longer want to receive marketing emails, you can unsubscribe at any time. If you need help with account or order-related requests, you may contact us directly.

10. Children’s Privacy

This website is not intended for children to independently submit personal information without parental involvement. If we learn that personal information has been collected from a child in a way that requires removal under applicable law, we will take reasonable steps to address it.

11. Third-Party Links and Services

This website may contain links to third-party services, including Shopify-powered pages, social media platforms, and related CBLUE properties such as CBLUE Ops. We are not responsible for the privacy practices of third-party websites or services outside our direct control.

We encourage you to review the privacy practices of those third parties when interacting with their platforms.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or platform changes. Updates will be posted on this page with a revised effective date when appropriate.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@cblueapparel.com.

Questions?

Need help with privacy or account-related questions?

If you have questions about how your information is handled, customer account access, or order-related support, contact us directly and we’ll point you in the right direction.