From checkout to your doorstep. Find delivery times and keep up with your order here.
Shipping estimates start after your order has been prepared.
Processing time is additional. Arrival dates can vary by destination, customs, and carrier route. Available shipping options and charges are shown at checkout.
Allow time for us to prepare your order before it reaches the carrier.
2–5 business days
Typical processing time before shipment.
2–7 business days
Some items take a little longer to prepare.
Most apparel and accessories are prepared in 2–5 business days. Wall art, mugs, and similar items may take 2–7 business days. Most Frontlines items are prepared after you order. Processing begins once payment is confirmed; any payment review can affect when your order moves forward.
No. Allow time for your order to be prepared, then add the shipping estimate for your destination. The delivery windows above begin after fulfillment is complete and are estimates, not guaranteed arrival dates.
Once your order ships, use the tracking details in your shipping confirmation or visit Track My Order for the latest carrier updates.
Track my orderInternational shipping estimates vary by destination, customs handling, and carrier route. Allow 6–10 business days for Canada and 5–20 business days for other international destinations after fulfillment. Refer to the options available at checkout for your address.
Check your tracking for the latest carrier update first. If you still need help, contact Frontlines with your order number and a short description of the issue so we can look into it.
Contact FrontlinesStart an order issue through our returns portal and choose “Problem with my order.” Include a description and photos where possible. Please wait for our instructions before sending anything back or paying return postage.
Report an order issueFor help with a shipment, send us your order number and tell us what’s going on.
Contact FrontlinesNeed a different size or changed your mind? Explore our 30-day returns and exchanges policy.
View returns & exchanges